Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics.
Marex Clearing Services is an Execution and Clearing business that is focused on the Global wholesale market that includes Banks, Funds, Asset Managers, Corporates and trading groups.
Role Summary
This role will be as a Key Account Manager responsible for managing and growing existing relationships with clients within the Marex Clearing Services division. The focus of the team will be to support the top tier clients to ensure a premium service is provided both in terms of day-to-day support but also sharing information on additional Marex product & service offerings to expand and grow the relationship.
Responsibilities
- Retain and develop key Clearing client relationships
- Upselling and cross selling Marex products and services
- Maintain a good knowledge and understanding of Marex and market products and services
- Own the commercial relationship to ensure pricing and revenues are aligned with framework
- Support Sales (origination) team pitching for new business
- Identify and drive operational improvements/changes towards service excellence
- Carry out regular client reviews and seek revenue growth opportunities
- Establish and setup KPI’s for sharing with Head of Account Management
- Ensure a high level of customer service is achieved and meet business targets
- Assist Marex Clearing Relations with on-boarding process as and when required
- Ensuring compliance with the company’s regulatory requirements
- Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with
- Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values
- At all times complying with the regulator’s and Marex’s Code of Conduct
- To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility
- To report any breaches of policy to Compliance and/ or your supervisor as required
- To escalate risk events immediately
- To provide input to risk management processes, as required.
- The Company may require you to carry out other duties from time to time
Competencies, Skills and Experience
Competencies:
- · Excellent verbal and written communication skills
- · Commanding knowledge of available products and services
- · Proactive and forward thinking
- · A collaborative team player, approachable, self-efficient and influences a positive work environment
- · Ability to take a high level of responsibility in a fast pace and high-volume environment
- · Excels at building and maintaining relationships, networking and influencing others
- · Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness
Skills and Experience:
- Relationship skills, gaining trust from clients by demonstrating concerns for their success
- Strong Sales knowledge/background
- 5+ years’ experience in financial markets, specifically in the Execution and Clearing sector
- Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this.
Company Values
Acting as a role model for the values of the Company:
Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly.
Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do – our clients expect this, and we demand it of ourselves.
Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do.
Developing our People - Our people are the basis of our competitive advantage. We look to “grow our own” and make Marex the place ambitious, hardworking, talented people choose to build their careers.
Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client’s various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction.
Conduct Rules
You must:
• Act with integrity
• Act with due skill, care and diligence
• Be open and cooperative with the FCA, the PRA and other regulators (where applicable)
• Pay due regard to the interests of customers and treat them fairly
• Observe proper standard of market conduct
• Act to deliver good outcomes for retail customers