Trading System Support Analyst to provide 1st/2nd level support to all Front Office, real-time trading and market data systems.
Responsibilities
- Provide 1st/2nd line support for all Trading Platforms offered to both internal and external client base
- Trading front end functionality knowledge
- Assist in client On-Boarding
- Exchange reporting & Compliance audits
- High Frequency trading platform knowledge
- User & account administration to include limits adjustments upon Risk approval
- Manual ticket booking
- System outage management of client trades
- Liaison between technology dept. and business groups to communicate changes
- On-going review of manual processes e.g. Reporting to identify improvements / automation opportunities
- Must be comfortable with shift coverage generally between 6:30am and 9:00pm (to cover 8.5 hours) Mon-Fri; with occasional needs for evening, weekend and holiday coverage
- Ensuring compliance with the company’s regulatory requirements under the HKMA
- Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with
- Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values
- At all times complying with Marex’s Code of Conduct
- To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility
- To report any breaches of policy to Compliance and/ or your supervisor as required
- To escalate risk events immediately
- To provide input to risk management processes, as required
- The Company may require you to carry out other duties from time to time.
Competencies
- Dynamic work ethic: ability to adapt to changing electronic trading environment. Pro-actively learning new technologies and adapt to new technologies, platforms, or requirements
- Proactive and willingness to pick up issues
- Calm demeanour
- Excellent verbal and written communication skills
- A collaborative team player, approachable, self-efficient and influences a positive work environment
- Demonstrates curiosity
- Resilient in a challenging, fast-paced environment
- Excels at building relationships, networking and influencing others
- Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness
Skills and Experience
- Minimum of 2 years’ experience working with front end systems and admin tools including Fidessa, TT, Stellar, CQG, Webice, CME Direct and various other ISVs
- Minimum 2 years’ experience of dealing Global exchanges such as ICE, CME, Eurex, etc.
- Minimum of 1 years’ experience in Exchange connectivity for global derivative, commodity, cash and equity markets
- Excellent working knowledge of database queries and excel for Compliance audits and management reporting
- Minimum of 1 years previous experience of client On-Boarding for both Fix and bespoke API protocols
- Minimum of 2 years market knowledge to handle 1st line system admin requests (e.g manual ticket booking, change in limits etc.)
- Working knowledge of FIX Messaging Protocol with a minimum of 6 months hands on experience
- Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this